Return Policy

ONLINE RETURN POLICY

Effective as of: December 3, 2024

We at Diamante Medical Skin Care maintain the policy that all sales are final. While we hope that you are completely satisfied with your shopping experience, to the extent permitted by law, we do not offer returns, merchandise credits, or exchanges. Thank you.

If you have any questions about this return policy, please contact us at:

  • Phone: 561-270-4478

  • Email: drc@diamanteskin.com

IN-STORE RETURN POLICY

Effective as of: December 3, 2024

  1. RETURNS & EXCHANGES
    For items purchased in-store, returns and exchanges are accepted within 30 days of the original purchase with a valid receipt or proof of purchase.

  2. ELIGIBLE ITEMS
    The following items: Clearance items, Final Sale items, Perishable items, Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.

  3. CONDITION OF ITEMS
    Except for items that were damaged when purchased, items must be in new, unused, and in saleable condition with all original packaging intact and tags attached.

  4. FORM OF PAYMENT
    Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.